Privacy Policy

This page explains what information we collect when you contact us or submit a booking request, why we use it, and what your rights are.

1. Data controller

Complexe Hôtelier MAJEO By J&D
Kribi, Cameroon
Email: majeobyjd@gmail.com

2. Data we collect

• Identity and contact details: first name, last name, email, phone, country/region.
• Booking details: dates, room, number of guests, options, special requests.
• Messages you send us (e.g., WhatsApp conversations) and information you choose to share.

3. Why we use your data

• To process and manage your booking request and communicate with you.
• To ensure availability and prepare your stay (services, options, special requests).
• To improve our services and ensure the security of our systems.

4. Legal basis

We process your data because it is necessary to respond to your request and to take steps prior to entering into a contract (booking). When required, we rely on your consent.

5. Data retention

We keep personal data only for as long as necessary for the purposes described above, and in accordance with applicable legal and accounting obligations.

6. Recipients

Your data is accessed by authorized staff of Complexe Hôtelier MAJEO By J&D and by technical providers necessary to operate the website and reservation system.

7. Security

We implement reasonable technical and organizational measures to protect your data against loss, unauthorized access, alteration, or disclosure.

8. Your rights

You may request access, rectification, deletion, restriction, or objection to processing, subject to applicable law. To exercise your rights, contact us at: majeobyjd@gmail.com .

Last update: 2026-05-26.